Selectthe improvement model that would work best for the followingperformance problems. Explain your choices.Morethan 25 percent of the insurance claims submitted by a clinic arerejected because of mistakes made by the clinic’s billing clerks.Patientsexperience long wait times and delays for outpatient diagnosticservices.Alarge number of hospitalized patients develop a wound infectionfollowing surgery.Laborcosts are too high in the radiology department.Patients’overall satisfaction with the emotional support provided by nursesis lower than the satisfaction levels reported for other hospitals.Ina pediatric clinic, many Spanish-speaking patients are unable tocommunicate by phone with the receptionists and caregivers becauseof language barriers.
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