You recently joined a small, family-operated accounting business that specializes in preparing state and federal tax returns, as well as providing tax advice for individuals and local small businesses. Although the business is well-established, it is facing competitive pressure from online e-file firms, which offer a basic tax preparation and filing service at a low cost. The Chief Executive Officer (CEO) of your firm recently approved the purchase of a new system for preparing and filing returns, and you have been hired to administer the SQL Server databases. The CEO is particularly concerned about system availability during the peak tax season and has asked you to establish a formal process for monitoring their SQL Server databases. Complete the following: Construct a list of daily tasks, and the priority in which they should be performed, to monitor the service. Identify which tasks are good candidates for automation, and explain how you would automate these processes.
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